Product
Work Order Management
Get repairs done and proven done, with before-and-after photos on every work order and a clear status for every unit.
How it works
From a resident's call to a finished repair, every step tracked.
The MABLE team turns resident requests into work orders, dispatches technicians by text, checks before-and-after photos and reviews completed jobs so your managers can sign off with confidence.
01
A request comes in
How it arrives
Staff enter a work order, or on Complete, resident calls and voicemails are turned into work orders. Each one is time-stamped the moment it arrives.
What MABLE does for you
Captures every repair request
Turns maintenance requests, resident calls and voicemails into tracked work orders with unit and issue details.
02
Dispatched to a technician
What happens
The job is sent to the right technician by text, and any supplies they ask for are tracked with the work order.
What MABLE does for you
Dispatches jobs & tracks supplies
Sends each work order to the assigned technician by text and tracks supply requests.
03
Done in the field, with photo proof
What happens
The technician updates the status from their phone and takes before-and-after photos of the repair. MABLE checks the photos to confirm the work was done (Plus and Complete).
What MABLE does for you
Verifies before-and-after photos
Reviews technician photos on the work order to confirm the repair was completed.
04
Reviewed and signed off
What happens
MABLE reviews the completed work order before a manager or supervisor signs off. Status updates and reports on open and finished work go out on the 1st of each month (Core and up).
What MABLE does for you
Reviews completed jobs before sign-off
Checks completed work orders so managers and supervisors can sign off with confidence.
Day-to-day & Service commitment
Live status & fast turnaround
Between monthly reports, your team can see open and finished work orders, technician assignments and supply requests in MABLE at any time, and escalate issues through in-app comments. Most actions are completed in under 5 minutes, and if we get something wrong, we fix it free and it doesn’t count toward your usage.
From how it’s done today to MABLE
From resident voicemails and sticky notes that never become work orders
To
Every resident call or request turned into a time-stamped work order.
From calling around to find out who is on a job or waiting on parts
To
Jobs dispatched by text with supply requests tracked on the work order.
From a closed ticket with no proof the repair happened
To
Before-and-after photos checked and saved on the work order.
From finished jobs sitting open for weeks
To
Completed work orders reviewed for manager sign-off and reported on the 1st of each month.
The problem, in your words
Residents call, tickets stay open, and nobody can prove the repair was done.
“Residents leave voicemails, and some requests never become work orders.”
Repair requests pass from voicemail to sticky notes and phone calls before a ticket is ever written up.
“Finished jobs sit open for weeks, so nobody trusts the count.”
Nobody knows which technician is on which job, what supplies they are waiting on, or which tickets are actually done.
“Fixing it isn’t enough; we have to show it was fixed.”
A closed ticket without before-and-after photos doesn’t show boards or inspectors that the repair was completed.
What MABLE replaces
Paper tickets, phone logs, whiteboards, spreadsheets of open jobs, and repair photos stuck on personal phones.
Your staff stay in control
The MABLE team quality-checks every work order and handles the routine work, while final sign-off stays with your managers and supervisors.
Who it's for
Made for maintenance teams. Built for accountability.
Who uses it
Public Housing Authorities
Show boards and inspectors that repairs were completed, with before-and-after photos on every work order.
Housing & Community Development Agencies
Track open and finished maintenance across programs and properties in one place.
Property Managers
Keep technicians moving by text and see which jobs are waiting on supplies or sign-off.
Who it isn’t for
Not for organizations outside housing that don’t answer to compliance rules, federal reporting or auditors, or teams looking for leasing or rent collection. If you have a handful of units and never need to prove a repair was completed, a basic ticketing tool will do.
What setup needs from you
Four things, and we do the rest.
Your users
With their roles: technicians, and the managers and supervisors who sign off.
Your units
Grouped by development or property, from a CSV or Excel file. Yardi and Tenmast export formats work.
Phone numbers for texting
So jobs can be sent to technicians.
On Complete, your VOIP phone system
With voicemail transcription, so resident calls become work orders.
Property data & your current system
MABLE imports your property and unit data from a CSV or Excel file, including Yardi and Tenmast export formats, and can connect to or migrate data into your existing system (Yardi, Tenmast, MRI, Emphasys and others), depending on your current technical setup. We cover this on the demo call.
Pricing
From $2.25 per work order.
Billed monthly on usage, with no minimums, no annual contract required, and an optional usage cap for cost control.
See pricing
FAQ
