Our team

Former housing authority changemakers, working directly with you.

Malcolm Westbrook and Doug Kiester deliver every project themselves. Most recently they served as C-suite leadership at a mid-sized housing authority in the Greater Philadelphia area.

The founders

Meet Malcolm and Doug.

Malcolm Westbrook

Malcolm Westbrook

Founder | Chief Executive Officer

Malcolm helps housing authorities turn the way work actually gets done into clear, repeatable processes. Most recently he served in C-suite leadership at a mid-sized housing authority in the Greater Philadelphia area, and over the past two years he has consulted with more than 10 housing authorities across the country. Through MABLE Professional Services he leads data auditing and technical assistance, then pairs that groundwork with automation and AI so staff spend less time on repetitive steps.

Malcolm Westbrook

Malcolm Westbrook

Founder | Chief Executive Officer

Malcolm helps housing authorities turn the way work actually gets done into clear, repeatable processes. Most recently he served in C-suite leadership at a mid-sized housing authority in the Greater Philadelphia area, and over the past two years he has consulted with more than 10 housing authorities across the country. Through MABLE Professional Services he leads data auditing and technical assistance, then pairs that groundwork with automation and AI so staff spend less time on repetitive steps.

Doug Kiester

Co-Founder | Chief Operating Officer

Doug brings an operator’s view of what it takes to run a housing authority day to day. He most recently served in C-suite leadership at a mid-sized housing authority in the Greater Philadelphia area and, alongside Malcolm, has consulted with more than 10 housing authorities in the past two years. Through MABLE Professional Services he leads workflow assessments and the writing of role-specific SOPs, workflow diagrams and job aids, so agencies keep new processes running after hand off.

Doug Kiester

Co-Founder | Chief Operating Officer

Doug brings an operator’s view of what it takes to run a housing authority day to day. He most recently served in C-suite leadership at a mid-sized housing authority in the Greater Philadelphia area and, alongside Malcolm, has consulted with more than 10 housing authorities in the past two years. Through MABLE Professional Services he leads workflow assessments and the writing of role-specific SOPs, workflow diagrams and job aids, so agencies keep new processes running after hand off.

At a glance

Experience you can check.

10+ housing authorities

Consulted in the past two years, from small and mid-sized authorities to large agencies.

10+ departments

Legal, Executive, Administration, Procurement, Finance, Facilities, Construction, Development, Public Housing, and Housing Choice Voucher.

Across the country

Greater Tucson, Greater Washington DC, Greater Philadelphia, Greater Kansas City and more.

Part of MABLE

Malcolm and Doug also co-founded MABLE Technologies, Making A Better Living Experience.

About MABLE

Tell us your goal. We’ll come back with a plan.

Book a short consultation with Malcolm and Doug. We’ll listen first, then send a plan of attack.

Book a Free Consultation

MABLE Software

© 2026 Mable Software. All rights reserved.

© 2026 Mable Software. All rights reserved.