MABLE Professional Services
Data Auditing
From reports nobody fully trusts to data checked against the original documents, gaps fixed, and numbers you can trust.
The problem we fix
Sound familiar?
Reports nobody fully trusts
Numbers change depending on who pulls them and from where.
Errors found at audit time
Problems surface when an auditor or HUD finds them, not before.
Records don’t match
The same tenant, unit or vendor looks different in your housing software and in PIC.
What we deliver
What you get at hand off.
Deliverables depend on the work, but most engagements include these.
Role-specific SOPs
Written procedures for each role, in plain language, yours to keep, edit and use to train new staff.
Workflow diagrams
A picture of who does what, in what order, across the department.
Job aids where applicable
One-page checklists and quick guides for the steps people do every day.
Audit findings
What we checked, what we found and how serious it is.
A list of fixes and a data quality checklist
So the data stays clean after we hand off.
How it works
Four steps, start to finish.
01
Hear the goal
We meet your leadership and the staff doing the work, and agree what success looks like.
02
Plan of attack
We assess the current workflow and write a plan with priorities, owners and dates.
03
Build and hand off
We work through the fixes with your team, train your staff, and hand over role-specific SOPs, workflow diagrams and a data quality checklist to keep.
04
Technical assistance
We stay available for questions, tune-ups and the next phase, or as your technical advisors for a set monthly fee.
Outcomes
What changes for your team.
Before: Reports nobody trusts
After: Data checked against the original documents
Before: Errors found at audit time
After: Gaps found and fixed before the audit
Before: Records that don’t match
After: Numbers you can trust to report from
Departments we cover
Any department, or the hand-offs between them.
Finance
Facilities
Construction
Development
Procurement
Property Management
Public Housing
Housing Choice Vouchers
Cross-Departmental Workflows
Our projects
Data Auditing projects.
Data Auditing
Cross-system audit of Yardi and PIC
Large housing authority, Greater Washington DC area
Housing Choice Vouchers & Public Housing
Hundreds of PIC and Yardi errors caught and reconciled
Read the article
Data Auditing
Agency-wide assessment and forensic audit for a new Executive Director
Housing authority, Greater Kansas City area
Cross-Departmental Workflows
Agency-wide assessment, forensic audit and eDiscovery for a new Executive Director
Read the article
Data Auditing
Modernizing CCTV cameras for site security
Mid-sized housing authority, Greater Philadelphia area
Facilities
CCTV cameras modernized for site security
Read the article
See all projects
Questions
Good to know.
How long does it take?
It depends on the department and how many workflows are involved. Your plan of attack sets the timeline and the hours we need from your staff, in writing, before work starts.
Who on our staff is involved?
A sponsor from leadership and the people who do the work every day. We write the steps with your staff, not about them. Meetings are short and scheduled around your operations.
What do you need from us?
Your current procedures and forms, access to the systems involved, and time with the staff who do the work.
How is it priced?
Two ways: a Fixed-Scope Assessment, a one-time project with a set list of deliverables, or Monthly Technical Assistance for a set monthly fee. We quote after the first call, invoice your agency, and work with your purchasing process, including purchase orders, quotes and RFPs. You can also pay by credit or debit card.
Do we need MABLE software?
No. Professional Services is separate from the MABLE software. You can hire us without using it, and we recommend tools on fit, including the ones you already own.
Will our agency be named?
No. Client work stays anonymous, and our write-ups name only the area and type of agency. We treat your records as confidential, access only what the work needs, and don’t keep copies of tenant or applicant data afterward.
Tell us your goal. We’ll come back with a plan.
Book a short consultation with Malcolm and Doug. We’ll listen first, then send a plan of attack.
Book a Free Consultation
